Amazon Key: The next thing in smart homes and in-home delivery

Nov 01 2017

Amazon last week introduced Amazon Key, a service that lets Amazon packages securely delivered inside the front door. Amazon Prime members can avail the service, currently available in select cities only, by purchasing Amazon Key In-Home Kit.

Amazon Key

The In-Home Kit includes Amazon Cloud Cam which is an indoor security camera and a compatible smart lock from Kwikset or Yale. Customers can use the same system to grant access to family members, friends, dog walker, an out of town guest, or house cleaner.

How it works?

Once the Amazon Key is installed, it can authorize the delivery and unlock the smart lock remotely. Notifications are sent the morning of delivery, just before, and right after the delivery via the accompanying Smartphone app. The indoor security camera, which is 1080p full HD, night vision, and two-way audio, records the delivery video that customers can watch live via the Amazon Key app or a recorded video later.

The Cloud Cam functions as a ‘hub’ connected to the internet via the home Wi-Fi system. It passes the ‘lock’ ‘unlock’ instructions to the smart lock via Zigbee, a wireless protocol used to create personal area networks with small, low-power digital radios, such as for home automation.

Amazon Key In-Home Kit

The service, which is currently executed through Amazon’s own delivery team will start on November 8 in select cities in the US.

More Details


+ The service costs $249.99 that includes a smart lock, the connected camera, and free installation.

+ Amazon plans to roll out more features, such as unattended access to professional service providers. This includes services from home cleaning experts Merry Maids and pet sitters and dog walkers from, as well as over 1,200 services from Amazon Home Services.

+ To keep things side, Amazon instructs its delivery team to open the front door as little as possible, ring the bell before delivering the package, sends a continuous stream of text and push notifications before, during, and after the delivery and performs video surveillance via the Cloud Cam.

Additional Coverage




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